Mark Almacen

Review of Vickar Mitsubishi

I own an Outlander and brings my car here for serv...

I own an Outlander and brings my car here for service. Setting up appointments seems to be easy. I got an appointment same day last time when I had a flat tire. Our last regular service maintenance seems to be odd, they unplugged my dash cam before doing the maintenance and never plug it back. That was the first time it happened. They never unplug if before. I don't know if that is their operating procedure but it would be nice if they let their clients know and plug it back when they are done. After noticing the dash cam unplugged I asked my wife if she noticed anything different in the car after she brought it for service, she said she noticed small deep scratch in the door handle in the driver side but thought was just an old scratch. I inspected the entire vehicle and found similar deep scratch on the door handle on the passenger side. I did not notice this scratch before and is now suspicious on why they would unplug my dash cam. So be cautious in going to this dealership.