Patty Aguinaga

Review of Millenium Broadway Hotel

I'll start off positive, the view was nice and it ...

I'll start off positive, the view was nice and it was in a great location that made everything easily accessible! Now for the negative, where do I begin? We were charged a resort fee and none of the amenities were there. I understand with COVID going on to restrict them but in that case the resort fees should be taken off. There was no breakfast, no restaurants in the hotel open, no swimming pool, no gym, no hot tub, no amenities whatsoever. In order to get room service we had to find the housekeeping employees and tell them if we could get fresh towels. Other hotel guests nearby were extremely loud at all times, dogs barking and it wreaked of marijuana in our room due to neighbors smoking in their room. We were under the impression that the floor we were on was non smoking. Woke up with a headache everyday due to the combo of the noise and smell. Walls are paper thin we would hear all of our neighbors arguments on one side and banging on the walls on the other side.