My initial relationship with Pearson Ford began wi...

My initial relationship with Pearson Ford began with email correspondence with Don Thompson.

Turns out, Don doesn't 'sell cars'; rather, he assists people in deciding which car best fits within the balance between their budget, needs and desires - and endlessly endeavors to put them in the right car. The (refreshingly) missing element here is 'pressure'.

I visited 5 dealerships before I decided on Don Thompson and Pearson Ford; Don was a welcome and refreshing departure from the typical 'car salesperson'. Don made my dealer selection decision a no-brainer, and is the reason which landed me at Pearson Ford.

It's significant to note that their price quote wasn't the lowest. However, price is only one component of such a business relationship; trust, follow through, integrity and service after the sale are equally important. Don is instinctively aware of this tenet of business relationships.

Salespeople who have been in the business much longer than Don should take some time to learn from him; he somehow possesses the power of understanding both sides of the car purchase relationship.

Without hesitation, I would recommend Don and Pearson Ford to anyone in the market for a Ford Motor Company product. Period.

Upon delivery of my new car, I actually drove away from the dealership with a genuinely good feeling - un-muted by the usual back-and-forth fatigue resulting from the typical buyer/dealership/salesperson battle.

Very refreshing...