The people and the hospital seem great. My surgery...

The people and the hospital seem great. My surgery went better at this hospital then the last one and I felt like the staff was experienced. However the billing department's customer service is horrible. Every time I would call the wait time would be quite short but the representatives would only want to take a number to call back because they cannot assist you with anything related on your account. If you ask how long it would take for a call back their reply is 3 days or longer....... And they are not kidding! I'm surprised people get paid to just take call back numbers. Anyways I would recommend the hospital but do yourself a favor and don't even bother with customer service.