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Andrew Fine

4 years ago

When I arrived at the melrose the lady at the desk...

When I arrived at the melrose the lady at the desk was not very friendly which is odd because all the reviews I read said they were very pleasant.

I had to wait about 30 minutes after my check in time for my room, and when I finally arrived at my room we were very disapointed to find they had given us a disability room. No bath shower, two full beds even though I had came with my girlfriend clearly when I checked in. (Also reserved the room stating 2 guests)

I called down and asked for them to switch my room and they said there was nothing they could do even though I had booked earlier in the week.

Just not a very good experience at the melrose, I would check for other options next time as I visit DC a lot.

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