V Iyer

Review of DoubleTree by Hilton Hotel and...

Stayed here for the professional conference. They...

Stayed here for the professional conference. They have a balcony in each room. The air conditioning was working well. The bed was firm and soft. The toiletries was not replaced every day. They did not clean the room and bathroom after first night. Coffee in room is a bit stingy. I had to ask them to bring coffee and toiletries. Room service gratuity is 22 percent and in addition a room service fee of $2.50 which makes the cost of room service way too expensive. They have a shuttle to go to the conference at the PGA National Resort. The sliding door separating the room and balcony is rusty and does not open and close easily and smoothly. I reported this in the morning but was not fixed till night. Otherwise the hotel is clean. They have shuttle for the airport for Delta airlines. It would be nice of they had free shuttle service to and from hotel to airport. 13 miles to airport is not too far. I would have given a few more stars if they had free shuttle service. The quality of room coffee was average.