Ordered iPhone 6+ 139.99 took ages to come had to ...

Ordered iPhone 6+ 139.99 took ages to come had to email them twice when received faulty sent back they received it said it would take 7 days to post back 7th October 2019 then amazon lost phone would not refund until amazon investigates 21.1.2020 no refund ignoring messages delayed me over 120 days so now my back can't claw money back thieves don't entertain this company will take money fine but will never refund if you experience this contact your bank with out delay recall your money they are scammers I am now going to visit shop will not give up some one will pay me back