I had written a very negative review about TLC PLU...

I had written a very negative review about TLC PLUMBING. I am editing that review based on a response from Sky (Dept. Mgr). Sky contacted me today 6-3-19 and apologized for being over charged on a plumbing job at my home on 5-29-19. We had a shower valve replaced. I was shocked at the charge, but when I spoke to a woman in the office and to the technician again, I didn't get a reasonable explanation. Sky told me it was a training issue for a new employee, he agreed we were over charged. He offered to refund the entire amount we were billed. I truly appreciate that Sky called and made things right. This is the good service I had always received from TLC. I have used them on multiple occasions for work at my uncle's home, and had always been happy with the service and felt their prices were reasonable. This is why I called them to come to my home. Again, thank you Sky! I will use TLC again at my home, and will continue to use them at my uncle's home.