I requested a quote from the company via text from...

I requested a quote from the company via text from a promotion I saw on TV. I received a call the next morning. The call took about 30 minutes just to set up an appointment. The appointment setter said that in order for them to come out I had to meet several conditions.

1. I had to be the home owner (no problem)
2. I had to have at least 3 windows I needed (I need 10)
3. I had to have all persons making the decision present for the estimate.

This is where it all went south. I explained that my wife would not be present as I work from home but she couldn't just take off to get an estimate. This was after I was told that the estimate would be good for one full year. So WHY did she have to be there? I explained that she could not be there and they said they could not make the appointment. they informed me that the appointment would take about 3-4 hours.. 3-4 HOURS? To measure some windows? They told me how the rep would measure, input the data into his iPad to get the quote, and show me the product and explain all of the ins and outs. That's great, but I JUST NEEDED a quote. And if you are asking for all decision making parties to be present then you are expecting a decision...which makes no sense because according to you the quote is good for 1 full year. She insisted that there would be no hard selling. I kept saying that I didn't have 4 hours for a quote, when I still had to get 1-2 other quotes from other companies for comparison. It was at this moment that I was told that I was not an ideal customer and that they would rather just not make the appointment so that I do not waste their time. At which time she hung up on me.

ARE YOU KIDDING ME??????? Waste YOUR TIME????? But you want to spend 4 hours at my house to give me an estimate??? I've been through this with other companies making "presentations" when giving quotes but are actually making the hard sales pitch trying to wear you down. This is a disgusting and shady sales practice and to tell me that I am not the type of client you want is insane and ridiculous!!!!

I will be getting windows. 10 of them...and two sets of sliders...but most assuredly NOT FROM YOU!!!!

Thank you for wasting MY TIME!