I have been calling for a week already! I was refe...

I have been calling for a week already! I was referred to this website for assistance and shelter. All of the numbers that you call have you on eternal hold. I am working but calling for someone that does not have a phone and has been experiencing homelessness and is tired of being on the streets. It is extremely frustrating to try to help someone and call all these numbers and you can easily be on hold for an hour! It's absolutely rediculous. As a matter of fact, I am on hold yet another time and have been holding for 30 minutes already! I am starting to think this place doesn't really have these resources.