Good follow up emails with customer service but La...

Good follow up emails with customer service but Lazada has little control over their sellers and are unable to negotiate much. Ordered a product worth about $100 that didn't arrive, and this was brought up to the seller with no follow up after 2 months of investigation.
Lazada tried to investigate but nothing fruitful came out of it. But they still compensated me after me pursuing it. Disappointing as it very exhausting. Better experience at a shopee I feel.