Sorry but TNT are a very poor excuse for a freight company. The quality of a company is the way they handle problems, but TNT has the worst customer service I have ever come across. I am a TNT customer and shipped out a package which was damaged in Transit. I had included insurance on the package but when trying to find out how to claim I was given the runaround and passed of from person to person. I am still now waiting on the phone once again tryng to just get an email of the department responsible. What a nightmare. Lift your game TNT or get out of this business and let someone who knows about service to do it.
