Poor takeout experience. Not the best 70$ I ve eve...

Poor takeout experience. Not the best 70$ I ve ever spent (2 pizzas, the burrata bruschetta, the dessert pizza plus 20% tip) on pizzas. The pizza was somewhat good quality, but the service was pretty terrible. I arrived at the time recommended for order pickup but did not receive the order until 20 minutes later. I knew it wasn t a good sign when the boxes weren t hot. 5 min drive home. The order when opened was cold/lukewarm and the cheese congealed on both the margherita and funghi pizzas. This is clear in the photos below. I d expect that from sbarros, but not from this place. Additionally the 2$ arugula order added post bake came in the small container as displayed below. Not worth it in my mind. The pizza itself wasn t bad after I heated it up, but definitely not the experience I was hoping for after reading mostly positive reviews. The crust was pretty great. I just like my Neopolitan style pizzas to be hot like they ve just been cooked in a brick or wood fired oven. I m sure the dine in experience is better from a freshness standpoint.

* I have addended this review/rating since the owner reached out to me with an apology and full refund plus a gift card for the poor take out experience. They were very professional, and courteous, which I appreciated very much.