Dear Ms. Niespodzianska, before we booked, I read ...

Dear Ms. Niespodzianska, before we booked, I read through many reviews and I noticed that you write back to every guest. However, if you have already made this great effort then please insert something more individual and not just always insert the same text!
We booked by phone the same day we arrived and it was even cheaper than what was offered on the internet. The cleanliness of the room is really bad, so if you look closely you will understand what I mean. I was traveling with two small children and suddenly my baby boy had pretzel sticks in his hand that we didn't have with us, so they were left by the previous tenant. In addition, the glasses were not clean! Otherwise I find the staff very cool, not unfriendly. The wellness area small but nice! The breakfast extensive and tasty. Price-performance ratio completely ok!