We are in our weekend here and it is a nightmare, ...

We are in our weekend here and it is a nightmare, the toilet is clogged in one room the smell from the same room made a stench in the hallway it is in and it is really bad, the customer service is late , and didn t offer to change the room until we asked them and even we are not adjacent together at the same floor, then we ate waiting until this happened the service here is not what we expect. I don t recommend this hotel for anyone.