Nina in Vermont

Review of Fletcher Allen Free Library

After reading the review from someone who feels th...

After reading the review from someone who feels the staff are unfriendly and not welcoming I felt I had to share my very different experience at the library. I find the staff to be friendly and welcoming and happy to chat for a moment. The nature of the circulation desk is that the staff are not just sitting there waiting for customers...they do other things so sometimes they are a bit preoccupied but I do not take offense at this. The library staff see many many people and there are lots of people who are there often. While it would be great to be remembered by name I think it's asking a lot to expect that. Also, I think there is still a "culture" in libraries of trying to maintain a somewhat quiet environment so that may be part of it too. I think the library and the staff are great!