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What an absolutely phenomenal experience it was co...

What an absolutely phenomenal experience it was coming to Toyota of Seattle! I came in here with zero experience and without much knowledge about the leasing process in general. I made an appointment with Dwayne and not only did he give me hours of his time but at no point did I feel any pressure whatsoever. It was the exact opposite. Dwayne was extremely clear and concise at every turn, from checking out my frankly terrible credit (for which I experienced zero feelings of shame from the staff) to going over not just my options but WHY they were my options. He explained every aspect of the breakdown, from monthly payments to the importance of gap insurance. We even went over some enticing financing options. This crew WANTS to help you get a car that fits what you can comfortably afford, not what you can just barely achieve. For an industry with so much terrible stigma regarding sales pressure I felt the need to come and review this place because they seriously defy the standard in the best way possible. Additionally and very importantly these folks are queer friendly, they were respectful of my name and my pronouns and I could tell it honestly did matter to them to get these things right. 100/100 for this place, if you're like me and totally turned around when it comes to getting a car please give this place a call (and ask for Dwayne)!.

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