S

Silas Sundar

3 years ago

very poor service. I called them on the day of col...

very poor service. I called them on the day of collecting my bike that I'm coming from outside the city so I need to travel long distance to get the bike.
when arrived at the shop they have the cycle assembled but did not include the all miscellaneous parts of the bike.
They did not give me lock wires, and I had to remind them that I paid for that.
They did not include the handlebar bell.
When I called them, they asked me to come over to the shop to get the bell.
I paid over 1000 quid for bike, the least service you can do is check if you've included everything.
It was my first bike and I had so many question about the bike and the Lad didn't care much about taking time to explain anything as if he's in some kind of a hurry to get me out of the shop

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