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Review of Heffner Lexus

We decided to visit Heffner Lexus on a Sunday know...

We decided to visit Heffner Lexus on a Sunday knowing the dealership was closed. At the time, we were window shopping, and it was a lovely fall day for a drive. Little did we know Heffner had an open house. Because of COVID, the open house ended up being a drive around the property. We were not driving a Toyota/Lexus brand but made to feel at home by the staff.

We went back the Heffner on many different occasions to test drive the car we had an interest. Each time the staff was never pushy and made us feel part of the Heffner family. The staff answered our questions on each occasion. During one visit, close to closing time, a staff member went out of their way to show us the exact interior colour in a car that was being detailed for customer delivery.

Overall we very happy with our experience and would recommend the dealership to others.