I am outraged at this company! Bought a phone 2 mo...

I am outraged at this company! Bought a phone 2 months ago. Called to chase up after it hadn t been delivered 2 weeks later and was told the dispatch date would be soon . Cancelled after a further week and still have not received my refund a month later. They ignore all emails and you cannot get through on the phone. Avoid at all costs!!! I am today taking my complaint further as they have failed in many ways. Would have given zero stars if able.