Been using these guys for 18 months and been amazi...

Been using these guys for 18 months and been amazing....this one last and final order I have sent there way has been nothing but hassle. Its been with them 11 weeks now and 9/10 they ignore my emails. Managers are meant to get back to me and not once have they, on this one occasion such poor customer service...we have spent thousands on repairs with these guys and now feel very bitter and am looking for another company.