Called to report a problem with cylinder 3 which H...

Called to report a problem with cylinder 3 which Honda had a service bulletin for and when talking to service department the associate I spoke with was very rude and condescending when I explained the problem. He didn't want to hear what was going on and immediately tried to place blame elsewhere. He didn't want to help and made it feel as though it was an annoyance to him that he had to talk to me about the problem with my 2012 Odyssey. Contacted Colonial Honda and explained everything the exact same way and was treated so much better. Associate there was nice respectful and really tried to help figure out what was going on. Will never bring my vehicle back to Pearson Honda will take it elsewhere from now on. Pearson Honda has lost my business for good and I will be spreading the word of how Pearson Honda likes to treat their customers. Absolutely uncalled for, horrible service!