This school is just something else. This review wi...

This school is just something else. This review will focus on financial aid. I get constant emails from the financial aid department when I call to see what is going on- no one seems to know. No trace of the email being sent. EVERY time I call I seem to get someone incompetent and it is very frustrating. I also always get different responses or even "I don't know". If you do not know why are you working there? Or why can't you find someone who does know? "Supervisors"never seem to be available. When you ask for a callback, you never receive one. One time, I received an email back from a supervisor. So I called her and she did not even know what my case was about.. so you just send out emails with your name signed at bottom but have no memory of them? I can never just speak to one person and the problem is solved. It is ALWAYS at least 3 people and I am constantly put on hold. At the end of the conversation- my problem is STILL NOT RESOLVED. This department should really invest some time on customer service training and/or re-training.