Shirley L

Review of Harrison Hot Springs Resort & ...

Just disappointed with the Riverside room. It's no...

Just disappointed with the Riverside room. It's not at all close to the resort. It would be nice if they put this initially in the description. It's just like a motor inn some place else. I find that it's very sneaky and that the customer service complained back that it's so busy they cant change it eventhough we saw that there's other rooms inside the resorts available on their website. They could've offered us a change of room right away. Although the room is very clean, the sofa in the room was stained. We tried to ask again if could change our room and finally they said we could move the next day inside the resort. If you like the convenience of having a quick access and using the amenities of the resort then the Riverside is not the room for you. My husband booked this room and he didnt read the full description. It's cheaper but just not for everybody. We were satisfied with the room we've had on our second day. It was very clean all throughout. Used to come here often a few years back every Christmas when kids were younger and we have always enjoyed it. Kudos to the housekeeping staff and the rest for their hard work. They were very helpful. Will be back again for sure.