Manuja Kodikara

Review of Mount Lavinia Hotel

This is one of the oldest hotels/ landmarks in sri...

This is one of the oldest hotels/ landmarks in sri Lanka. And it is quite sad that it is not maintained. Even the staff is pretty bad. And by this I mean the management and not the service staff. I was kept waiting over 45 minutes to get my room which was supposedly been ready 2 hours prior to my arrival. It would have been OK if everyone was getting the same treatment. But a few "fair" skinned gentleman got their rooms sorted before me - even after arriving later than I did. It is very sad we get treated like this in our own country. There were alot more "shortcomings" - like them promising an elevator operator and not having one; and the elevator also conveniently stopped working for the main part of our event making it quite hard for the older folks to reach the top. This all happened during and on our wedding day. Horrible experience on the hotels part.