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Called after a miss on Sunday delivery. Credited f...

Called after a miss on Sunday delivery. Credited for first time according to computer. Called two weeks later for another Sunday miss. Talked to an actual representative. Told them this was the second time in 3 weeks. I carried a route as a young child. Told them I was to count after drop off to validate number on bundle so I could call immediately if I was short. Representative offered a delivery by the carrier today. It's noon. Still no paper.

It's now 3 o clock. Still, no paper. I would like to cancel subscription.

Update: NEVER GOT A PAPER ON SUNDAY. IS THIS HOW A BUSINESS RECOUPS THEIR LOSSES?

Update: paper missed again on 4/26. Anna said paper would be delivered today. This was the second call today. No paper was ever delivered today.

Update 4/27. Spoke to Rob- specialist in accounts. Today is Monday...somebody delivered a Sunday paper today. Would like things to change. This is the 3rd time in 2 months. Us seniors are trying to avoid going out...covid19...
UPDATE 7/5/20 No paper again today. called to get a paper delivered. No guarantee when the paper will be delivered....Austin said "as soon as possible"...

Heads up! Paper was delivered by 9:50. This is swell, guys at circulation. Thank you!

Reading Eagle resolved the missed issues. Hoping the good service continues!

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