J Johnson

Review of Santa Clara Valley Medical Cen...

Shameful place, nearly malpractice... A family mem...

Shameful place, nearly malpractice... A family member was admitted for water retention, stayed one week, then discharged from the hospital only to return for admittance again after a few days this time for congestive heart and acute kidney failure due to further retaining water. The staff accused the patient of not taking his newly prescribed medication for water retention. However, the medication was not on the discharge instructions. There is obviously a lack of communication between the negligent staff that fell just short of killing my family member. Additionally, their systems are not in sync whatsoever, if it weren't for the patients' knowledgeable family members of patient meds and medical history, this hospital would just about prescribe anything and waste valuable time and tax dollars on the damages caused to the patients by experimental prescription, a lack of staff communication and fundamental care for patients like they have made oaths to prioritize when commenced as medical professionals. The staff is also very rude and unprofessional, and allow fragile patients to drive themselves home upon discharge, which is very high risk. Major policies and a serious overhaul are needed at this establishment.

Advice to staff: Use common sense. Do your job with pride or switch careers if you can't handle the pressure. Not all patients there are homeless and can be kicked to the curb when family requested for the staff to notify them when the patient receives clearance for discharge.

Advice to prospective patients and patient family members: Don't expect the staff to keep the patient or family informed, you'll have to jump through hoops and over ladders to get answers to simple questions about your loved one. Accept medical care from SCVMC at your own risk!