As an annual pass holder I will not be revisiting....

As an annual pass holder I will not be revisiting. Got the 5 month extension but was unable to book to visit as they were sold out. When I did attend which I had to book three weeks in advance, social distance is non-existent.

To give you an idea of how bad it has got, no one social distances, 15 min queue for toilet, 20 minute queue to buy food and you know it's got bad when it's 40 minute queue just to see the gorillas. Rides were on average between 90-120 minutes long and this was on a weekday.

The experience is just beyond bad. Went to Room on a broom and it was a just a walk through with no effects.

Will not be renewing my annual pass as it is not fun anymore but a chore.

If Merlin are reading this the answer is simple, cut the visitors in half so social distance can be adhered to or scrap measures entirely and make face masks compulsory from entry to exit. If you want to keep visitor numbers high and not sacrifice on the main experience then this is the only option.