We were hit with an obvious bait and switch scam t...

We were hit with an obvious bait and switch scam that was totally blatant. Been in contact with Airbnb but we are getting the runaround. Very frustrating! They say they can't get in contact with the Host. The Host isn't responding because they know they are running a scam and are caught. The morning the day we were to check in the Host contacted us and said that there was an emergency with our House and we were being "upgraded" to another property. The place we were moved to was NOT an upgrade, was a dump. Our host said we could get our money back, but we needed to vacate immediately. We had nowhere to go! Had to stay. We went by the address of the property that we were supposed to have, and it wasn't even a House! It was an apartment complex! Looked nothing like the photos posted online. A total scam. Airbnb better make this right and quit giving us the runaround!