Kirsten Sterling

Review of David Jones

I have enjoyed shopping in store at DJ's for years...

I have enjoyed shopping in store at DJ's for years, but my experience with their online store was horrendous. I placed an order that included a bonus card, for click and collect. They notified me my order was ready for pickup, but had cancelled half of the items (and the bonus card) without notifying me. Management response to the complaint has been underwhelming.

A huge waste of time that resulted in me eventually getting my money back after wasting a heap of time. Go in store or go elsewhere.