So I was minding my own business driving down the ...

So I was minding my own business driving down the road in the early Saturday morning hours with my son, when suddenly I saw a line of metallic car bits scattered across the road in front of me. I couldn't avoid it entirely, and my front passenger side wheel was punctured and began to lose pressure.

I was just coming off I-90 in Seattle, and remembered seeing a big red "Toyota" sign in the area. I drove the remaining quarter mile there, and sheepishly entered asking if there was any chance they could help me out without an appointment.

That's when I met Lindsey, the awesome guy who was manning the reception desk in the service department. He was so nice and so helpful. He said that they were full, but would do everything they could to set me up. He came out to my car, took a look, and tried to squeeze me in that morning. Unfortunately my specific tire was not in stock, but he helped me order a replacement and offered to have his guys pop on the spare. He then went above and beyond, and gave me a tour of the dealership, showing me the bathrooms, the self-service coffee area, and the lounge.

I didn't even buy my car at this dealership. I'd never been there before. It was so nice to be treated this well on a morning that'd already had a bit of a rocky start.

Thank you Toyota of Seattle, and especially Lindsey. This may have been my first visit, but it will definitely not be my last. Stay safe!