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Went to stay at this location tonight after travel...

Went to stay at this location tonight after traveling the entire day. The room looked nice but shortly after we arrived we found ourselves crawling in fleas. I picked 5 or 6 off my legs from walking around our room and my wife had another 3 or 4 on her. We promptly checked out of the hotel as we are not dealing with fleas. If one room has them others likely do too. The front desk person said he would have a manager call us tomorrow as no one was available who could help. He also added that he couldn't understand why there would be fleas as its not a pet room, even though I gave him a cup with 3 live ones which he threw in the trash.

Called Best Western directly as we were without a room. The representative said pretty much the same thing, we would have to wait until tomorrow to hear from the property manager. The only thing we could find at the local Kroger to treat our clothes requires us to wash them. So here we are an hour later just heading the 7 hours home because our stuff is likely infested with these fleas. Thanks Best Western for ruining our vacation. I will not be staying at any of your locations and will be spreading the word in regards to my experience. Very disappointed as this is not what I come to expect from them.

Only thing good that came out of this is we also notified Priceline as they were the ones we booked with. The representative we spoke with was outstanding!

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