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Henrik Hartmann

3 years ago

We booked with "VOS TRAVEL" half board, but unfort...

We booked with "VOS TRAVEL" half board, but unfortunately we were denied the evening meal. The reason of the hotel staff was, we had booked only nights with breakfast.
At home, the travel agency where I had booked, tried to clarify the facts. However, it was said from the hotel, we had the evening food taken, which of course was not true.
My personal opinion: mistakes can happen, but at least you have to be decency to stand by them. That's why only 2 stars.

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