4 years ago
Amazingly rude people. Criminally incompetent. No ...
Amazingly rude people. Criminally incompetent. No heating in flat for now almost 3 months. They keep making up excuses as they can't deal with issues. Probably understaffed and lack the right contracts and sub contractors to support their asset portofolio.
Called them and they said I shouldn't complain as I have a replacement tiny oil heater that should be enough for a 2 bed apartment (I'm looking at you Chad). Call was terminated as I shouldn't be contacting them. I was asked to stay home a number of times to give them access. Never show up.
I'm surprised they are allowed to manage buildings. They clearly lack the skills to support this and evidently there seems to be no process in place to deal with an emergency.
A council or authorities should look into these people. Sounds like they made up their roles and expertise.