Adam Goodwill

Review of Sheraton Marrakech, Morocco

The 3 star is just for the well kept grounds and f...

The 3 star is just for the well kept grounds and food service staff . Other than that, is nowhere close .the reception lack a lot of customer service skills. I' d say a mess. It took too long to check in way too long . I understand it was the hot season,however, things should be prearranged and manger in advance so that they keep a smooth flow .The room is below decent as as far furniture is concerned.
The huge down fall is the receptionists not professional at all.I truly dont recommend this hotel