Petra Alexandra, Inc.

Review of Briciola

Our review 2 years ago - I N C R E D I B L E, jus...

Our review 2 years ago - I N C R E D I B L E, just dribble. And i love how quaint, European a sense you get and it's a tiny squeeze, love it luv it, loooooooooove. Tiny, quaint delicious. If I were rich I would buy everyone a coupon for the experience. Like no other. If your clustaphobic, not for you, but I love being smothered by people.

Our review today 4 May 2017 - THE MANAGER WAS HOSTILE AND DISHONEST with intent to humiliate.
i am sad to write this review of a restaurant i love. last night at 10:30 pm Wed 3 May, 2017 we were hostily and loudly chased a way with screams and outburst of WE ARE CLOSED, WE ARE CLOSE, WE ARE CLOSE, WE ARE NOT TAKING ANYONE ELSE THE MANAGER SCREAMED OUT, patrons were clearly shaken.
First i would like to say i have been here at least 15 times, i have brought actors here, editors, creative directors, models, my clients.
i began to see a decline the last two visits nevertheless i love the menu. Last visit the food Sept 2, 2016 had to be taken back twice, i was disappointed in the service and the laxness in responding to my concerns. Familiarity breaths contempt, the manager would normally greet me with a show, hug kisses, "who have you brought today?', but this night when i brought my concerns to him, he shrugged me and did not offer to even compliment a tea or something or take off the bill. i said to him that i have been there so many times and he shrugged and said "what do you want me to do?" very annoyed. Last night 10:30 pm Wed 3 May, 2017 i came with an actor friend of mine from the show the WIRE, we walked in the restaurant and the manager looked at me and in the loudest voice a bit manic yelled out WE ARE CLOSED several times, i looked at him thinking he was joking at first and continued in as they close at 12:00 midnight. i said softly, "hey!", he began screaming frantically, 'WE ARE CLOSED, WERE CLOSED, WE ARE NOT SERVING, WE ARE CLOSED", the couple behind us walked out, so he actually turned business away for the sake of being spiteful and bitter. We decided not to have a scene but to leave and watched for a while as we watched others come in and were seated, i could have taken up the matter further but i felt a good honest review would instead do the trick. This was one of my favourite restaurants but clearly a manager that is hostile, holds grudges and is clearly unbalanced. i have seen in good form with other customers but i was stunned to experience it first hand. The bartender even apologised for him and said i have to obey him, customers were taken aback. This is a review from someone who LOVES this restaurant. i am sad to have had this experience and will be reporting it to every food site and food board. The way to handle this manager, was to say "i am sorry about the experience last time, i was not on my best, but i would like to offer you a good night tonight", not catch a tantrum.