Hesam Ossanloo

Review of The May Fair Hotel

Toooo loouuddd. You can't sleep. Price vs. Service...

Toooo loouuddd. You can't sleep. Price vs. Service don't match.
Pros:
1.Good breakfast.
2.Nice Gym.
3.Fast internet.
4.If you are not happy with sth., the reception manager is very understanding and helpful.
5. Next to the underground

Cons:
1.The room was not at all like the pictures on the website.
2.Very expensive, considering the old style, small room.
3.The people in front of the hotel who open the door for you, are very impolite and snobbish. If you go out for a run and come back with sport clothes, they won't welcome you and won't even open the door for you.
4. Very slow and not well maintained lifts.
5. Some of the towels in my room had big brown-yellow spots on them.
6. The buzzers in the rooms are so loud, that if house keeping rings the bell of a room next door or even 3 rooms down the hall, you would wake up in PANIC. By the way sometimes they ring the bell on saturday at 8 O'clock in the morning. Beleive me it is tooooo looooud.
7. The reception is not welcomming at all. As if you are checking in at the airport. They are not receiving you well. Other hotels in the same price category, would welcome you with a glass of champaign, and a basket of fruit.
But here, although I called in advance, the lady on the reception had no idea who I was, and I had to fill out the whole form again, despite the fact that I gave all my infos online while I booked the room. Instead of welcomming us, the first thing she asked was my credit card, and that she hast to book a 300 pound deposit, just in case
8. At breakfast, they are very chaotic. I was asked 4 times from different staff about my room number.

Bottom line, the hotel and the staff are not professional. The price and the service does not match at all. Would not recommend this hotel.