Michael Zelek

Review of Burns honda

I went into Burns Honda tonight expecting to test ...

I went into Burns Honda tonight expecting to test drive a civic and expecting the worst based on previous experiences at a different dealership. I ended up trading in my old car that was in the shop monthly and walking out leasing a 2020 civic sport at the exact payments and down payment i wanted to make even though I still owed 4000 on my old car. Mr. Thomas was a great salesman who was personable, honest, and worked with me rather than trying to upsell me. I asked to see the car one last time before signing anything, and he insisted on driving both colors out so i could see them side by side and choose the color that I liked more.. The team would offer an upgrade, i would say "no thanks" and they moved on immediately. I expected sales pressure but was pleasantly surprised when there wasn't any. I am not only happy with my car, but impressed and ecstatic by how quick and personal they made my experience and I would highly recommend Burns Honda to everyone. They even have a special sheet they go over with the customers to customize every setting for you instead of me taking weeks or months to figure out how to do it.