Caroline Sayles

Review of Royal Honda

BUYER BEWARE! My husband and I went to look at a p...

BUYER BEWARE! My husband and I went to look at a preowned vehicle. The first salesperson we spoke with was friendly, but we were soon passed to another salesperson (no big deal, he was nice enough). As we were discussing the price of the car, it became clear there would be no negotiation. The preowned vehicle office is open cubicles, so everyone can hear everyone s conversations. We did not even get an opportunity to discuss the price alone and decide if we wanted to proceed. While we were voicing our concerns to the sales associate, the sales manager, Daniel Morse, came over and immediately began talking over us and became extremely condescending. I don t know what kind of sales tactic it is to talk to customers like children and tell us to get some real world experience, but that is certainly no way to get business from me. I am very disappointed and will not purchase from them in the future. Be on guard when you go look for a preowned vehicle at Royal Honda!