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Beverly Tay

3 years ago

Stayed 1 night @ Sofitel to celebrate our 1 year a...

Stayed 1 night @ Sofitel to celebrate our 1 year anniversary. It was a utterly disappointing experience.
Upon checking into the room,
1) Blood stained comforter on the bed.
2) NO bathroom amenities in the toliet.
3)Breakfast was HORRIBLE! The table assigned to us was given away by another staff when we came back with our food as there was no indication that the table was given to us in the first place. There was no cups,spoons and the food had to be ask to be refilled many times. What was more frustrating was the peacocks were attacking the food on our table and the staffs couldn t care less to help.
It was a nightmare! We left without having breakfast and checked out early!
Thank you SOFITEL for ruining our first anniversary especially when we believed that staying with you guys would make our first anniversary very special.

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