sarah d

Review of Eden Day Spa

RIPP OFF PLACE ! Our experience in Eden Day Spa wa...

RIPP OFF PLACE ! Our experience in Eden Day Spa was not HORRIBLE due to staff that are more interested in your money than in your well being. We purchased a 3 treatments combo in Groupon, the spa haven't mentioned on the deal that the taxes were not included. Tips were 50 % of what we paid as they are asking you to tips them on the original price of the treatments.
They also said you can choose between different type of facial which wasn't true either as the lady told me she can't do the deep cleaning without a 40$ extra serum. The therapist which was rude to me, keep arguing with me saying that I really need it and I should pay the extra as my skin doesn't look good. After I refused several times her extra services she told me that she will do the regular facial, adding that: "As you don't want to pay, I will offer you to apply a mask for free". As mask is a must on every facial, I found it very ironic. Moreover the mask is a sheet as the one you bought on every supermarkets, what a disappointment !
I found the situation very inappropriate as I came there to relax and I had already purchase the treatment that i wanted.
Moreover the treatment place is not the right place to discuss money. The place was not very clean either and I was not tempted to put my feet in their shower.
The meal that they offer us was a kid portion of noodles with 2 slices of zucchinis and mushrooms with no taste.
That is the first time I am so disappointed by going to a spa, I will never go back.