Chris Eadline

Review of Reading Eagle Company

A few months ago I requested my Sunday Paper cance...

A few months ago I requested my Sunday Paper canceled once it reached its expiration date. After 35 minutes of being placed on hold, getting transferred to several service reps, and then a high pressure sales pitch they told me my subscription would be done 8/15/20. On 8/23/20 I get another paper. I call today its the same. I call at 7am, I get a customer service rep . I tell him my story, he tells me my subscription was renewed up until October. I told him I want it canceled immediately. he asks me why I want to cancel. I told him this is exactly why. I again get transferred and placed on hold. I get the next guy . I tell him I don't want to hear anything else but the subscription is cancelled and the remaining balance will be returned . This is where his phone starts getting bad. (I am on a land line so I know the problem is on his side). So after 5 minutes of dealing with this, I get him to say my paper has been canceled. I get the news paper is a dyeing media and they are loosing sales but this is no way to treat subscribers. After this , I am defiantly not getting another subscription let alone another paper from the gas station.