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Erin Zasadil
Review of Lands' End

3 years ago

Just awful. The experience I had this afternoon ha...

Just awful. The experience I had this afternoon has been one of the worst experiences I have ever had in a retail environment. Spent almost an hour in the store and was ignored and then treated very badly by "Julia" I had chosen several items that were discounted. Had seperated the items per discount before checking out only to be told I was wrong about the discounts and they were put in the wrong section even though there were 23-30 items per THAT discounted section. "Julia" was rude, disrespectful frustrated, angry, and slammed my merchandise and bags all over the counter.I asked her name for which she angrily replied " If you have a problem then you can talk to my manager !!! I have been a Lands End Customer for over 20 years. NEVER AGAIN!!

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