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souvik bhattacharya
Review of Passport BMW

3 years ago

Had a very nice experience at the dealership. Nana...

Had a very nice experience at the dealership. Nana, my CA was very courteous, knowledgeable and helpful. I had built the car online and sent it to the dealership to get a quote. Nana came back with an excellent deal. I had researched quite a bit, before pulling the trigger, so knew the deal being offered was one of the best in this region. He also locked me in for the lowest finance rate being offered by BMW. Since the car was custom ordered, Nana procured an allocation for us and put the order in. He was always updating me about the car's progress, He was also kind enough to come in on a Sunday (which incidentally was his off day), so that we could come in and pick the car up. It was my first BMW and I had an amazing experience at the dealership. The financial manager was also very friendly and surprisingly he was not pushy like other financial managers, which I should really commend upon. The BMW genius, was also well knowledgeable about the car details and guided me well. All in all, I drove 250 miles from North East PA to get my car and I have no regrets. Will definitely recommend Nana and Passport BMW to my friends and might even contact them again, since my wife has started developing an interest in getting her own BMW as well..

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