This is my go to hotel in the O'Hare area, because...

This is my go to hotel in the O'Hare area, because of its staff. Don't get me wrong, the circle rooms bathrooms are tiny, and the roof over the dining area leaks when it rains, but the staff is attentive, always remembers me and my preferences, and the hotel offers a good range of dining and amenities. It's also walking distance to great restaurants, entertainment, and shopping. They're also recently remodeling, so maybe I'll rate them a five star when they're done. But for now, the quality of service more than compensates for any minor spacial inconveniences.