Generally, i have expected more from a top tier ho...

Generally, i have expected more from a top tier hotel in the capital of Sarawak.

Feedback
1. Generally, the human touch is missing. I do recognise the lady in the checkout for her detailedness and a young chap who was working as the concierge for reading the room and approaching me for the bag.
2. Went for the HRDF conference - your LCD projector is not working and please replace.
3. Food - not bad for food options in breakfast but your lunch is underrepresented.

Hope the balanced feedback would help the management to think where is the hot spots.