Poor signage and no exit/bypass means if you want ...

Poor signage and no exit/bypass means if you want to see the rates for short term, you have to pay (there is no alternative route). It is an abysmal system (basically a scam), and they should offer a way out / bypass route/ grace period.
I drove straight to the exit as there was no other legal alternative and I explained my situation to the staff through the intercom at exit but they showed no interest or customer service skills.