Shivain Handa

Review of Rosen Centre Hotel

TERRIBLE HOTEL! You need to pay for the gym, spa, ...

TERRIBLE HOTEL! You need to pay for the gym, spa, breakfast, small amenities which should be included in a hotel that is close to $250 a night i.e. you don't get what you pay for. They claimed that other hotels charge a "resort fee" but when I stayed at the Hilton nearby there was no such charge. Carpets are dusty, the room isn't very clean, little to none maintainince especially with a noisy toilet, and it isn't very asthetically pleasing. Terrible customer service especially when it comes to room service...it seems like no one wants to do their job. I left a bag with expensive company decals by mistake after checkout and when I went back to look for it they told me one of the maids threw it away which is ridiculous. Bottom line is...there are better hotels out there.