Review of Vapiano | Tried twice after Corona

4 years ago

Tried twice after Corona - Conclusion: Never again...

Tried twice after Corona - Conclusion: Never again !!!!

1st visit on October 7th, 2020:
It took me forever to even order. 2 waiters took care of 4 tables at the time of my arrival.
The male waiter did not look at me. Instead, it ran back and forth pointlessly and felt I was being deliberately disregarded.
After a long time a waitress came and served me very decently.
I had a soup that was pretty good. Had a bit too much oomph in my opinion.

2nd visit on October 8th, 2020:
Since my companion wanted to go to the Vapiano, I went there again at noon the next day.
The receptionist placed us at a table directly in the icy train of the front door, which was wide open. I asked her for a warmer place and made her aware of the open dreams.
Then she sent us to a table, which is very unsuitable for a business lunch, who wants to sit next to each other? And furthermore, this place was on the same freezing train. We then simply sit down in a place that suits us.
The waiter from the first visit did not look at us again. Instead, he strutted through the store.
The receptionist took the order at the next table and we assumed that she would come to us next.
Instead, she went up to the salad bar on the computer to place the order on the next table. On the way back she needed cutlery on our next table. We were still not even looked at.
Then she went away without serving us.
A total of 15 minutes passed while we sat there and were not served.
It is important to mention that the shop was really empty! Terrifyingly empty for a Vapiano.

In the end we got up and left so that we could get something to eat during our lunch break, which doesn't last forever.

CONCLUSION:
The service is a complete disaster!
I don't recommend anyone to go there.
I have already told all of my work colleagues about my experiences. I will never again have business contact with there, you are embarrassed!

Save the experience! It is no longer the Vapiano that we all knew and loved.