Recently moved back to the area after 6 years in C...

Recently moved back to the area after 6 years in Colorado. Brought my NX that is coming off a lease, in for a service and to discuss purchasing it. While initially frustrated that Lexus never shared with me that to purchase the car, I'd be without it for several weeks and would likely have to pay for new tires (even though I bought the tire package and paid monthly for it when I leased the vehicle in 2016). That was no fault of IRA Lexus.

Brendan in the service department was great and connected me to sales to get things moving on replacing my NX. I worked with Ann in sales and she was fantastic. No nonsense. She knew immediately what I was trying to accomplish, what my goal was, and worked with managers to get it done without the back and forth that can come when purchasing a new car.

I'm signed up for 3 more years and have a new car to enjoy in the process. Glad we found a great local dealer to work with going forward.